katykookaburra

Shop policies

Last updated on May 10, 2022

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Welcome to my shop. I love the luxury of silk and am looking forward to introducing you to my handmade products. Sleeping on silk pillowcases is beneficial to both your skin and hair, so browse, buy and see the results for yourself.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Payment should be made with order via Etsy.

Shipping

Items will be shipped within 2 days of receiving payment except when there is a holiday announcement. I will use first class or airmail postage so depending on your location, you shouldn't have to wait more than 21 days for international postage or 3 days for UK postage.

Additional policies and FAQs

Some items will be made to order and can be ordered in different colourways and sizes. Please contact me for further information.
Last date for Christmas orders is 10 Dec.

Privacy

I do not have a mailing list and will not use any personal information.

See this Seller Handbook article for a sample privacy policy you can customize for your shop.